![]() ![]() Q6: Does the Tapo camera support manual recording?Ī: Yes, go to your camera’s live view and look for the record button. How do I export/share videos from TAPO app?Ī: Please find the videos under Memory and click on the videos that you need to export/share, then you will see the Share and Download options. Local storage is stored to a inserted and formatted MicroSD card and Cloud Storage is stored on our secure cloud servers. Q4: Can I choose where to store the recordings of my Tapo C200 camera?Ī: Tapo offers two recording options MicroSD local storage and Tapo Care cloud storage. This will take a snap shot each time movement is detected. Q3: Does the Tapo camera take photos if movement is detected?Ī: If you subscribe to the Tapo Care service, you will be able to use the advanced function “Rich Notifications with Snapshots”. Q2: Does recording overwrite the oldest footage?Ī: Yes, by enabling the loop feature the oldest recording will automatically be overwritten when room is needed on the MicroSD card. Tapo Cameras can record activity either via a cloud subscription (sold separately) or by recording to an installed and formatted MicroSD card. Q1: Do I have to use an SD card for the Tapo camera to record if motion is detected?Ī: No. However, if the Ethernet cable is disconnected, the camera will enter setup mode again with status led flashing amber and green and start to broadcast Tapo_Cam XXX Wi-Fi again. Q13: What should I do if Tapo C310 still shows Tapo_Cam_XXX default WiFi whilst connected via Ethernet Cable?Ī: Please check if the Ethernet cable is still properly connected to the camera. After setting up the camera through Ethernet in the APP, the camera's default Wi-Fi SSID should disappear. Pan Tilt cameras like the Tapo C210 can be rotated 360 degrees, via the pan/tilt control in the Tapo app.Ī: Currently the only way to change wireless networks is to reset the camera and reconfigure it. Q11: Can you rotate the camera 360 degrees?Ī: Stick cameras like the Tapo C100 have a ball and socket joint on the base and can be manually rotated 360 degrees. Note: You will not be able to access the live view of a camera that is offline. You will also have to have 24/7 recording enabled with a MicroSD card inserted and formatted. ![]() However the cameras will require to be initially set up and configured. Q10: Can you use and activate Tapo Camera without WiFi?Ī: Tapo cameras can be used when wireless is offline or unavailable. ![]() Q9: Can I use the Tapo camera without the Tapo app and without an account?Ī: No, Tapo cameras require the Tapo app and an TP-Link ID account. Compatibility with Google Assistant and Alexa is for live view only. Note: Tapo Cameras do not support Voice Commands. Currently, there is no plan to add support for Samsung SmartThings or IFTTT. Currently Tapo cameras are only compatible with Amazon Alexa and Google Assistant. Q7: Does the Tapo camera work with SmartThings?Ī: No. Q6: How do I turn on or off the green LED on the front of the Tapo camera?Ī: Open the Tapo App, navigate to your camera settings page, and look for the LED option. Q5: What do the various LED colors mean on the Tapo Camera? Q4: Which band do Tapo cameras connect to?Ī: Tapo cameras can only connect to the 2.4Ghz band. Note: Tapo cameras do support hidden SSIDs. Q3 What encryption types do the cameras support?Ī: Currently Tapo cameras only support WPA/WPA2 encryption. Q2 Can you also use a SIM card for the camera?Ī: No, Tapo Cameras do not work with SIM cards. Note: Currently, there are no plans to expand the Tapo app or other devices or operating systems Q1: What is the Tapo App compatible with?Ī: Any Apple or Android mobile or tablet device running iOS 10+, Android 5+. ![]()
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